Privacy Policy

Data we collect

We collect the minimum required to fulfil your order: email, character name, server, faction, delivery method and any comments you provide. Support chat messages are stored to keep conversation history.

How we use data

Data is used solely to process orders, deliver services, and respond to support requests. We do not sell your personal data to third parties.

Payments

Payment details are handled by our providers (Stripe, Cryptomus). We never see or store your card or crypto wallet credentials.

Storage & security

Data is stored on managed cloud infrastructure with row-level security. Access is restricted to authorised staff.

Your rights

You can request access, correction or deletion of your data at any time by writing to us through the in-site support chat.